Monday, April 26, 2010

7 Ways To Make A Good Impressions

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2. Hygiene: Take a shower! Shave! Brush your teeth! You must be fully bathed and groomed before you meet with someone for the first time, because scruffy looking people generally don't seem as neat and mature. Pay attention to the little elements like breath: keep a pack of mint gum with you wherever you go, and periodically check to make sure you aren't killing bugs every time you breathe out. If you sweat heavily, keep a small stick of deodorant/Anti- Perspirant close, and if you notice you're stinking you can freshen up. People notice the minutiae!

3. Manners: At the table and with other people be civilized, polite and respectful: keep your elbows off of the table, open doors for people and address everyone-initially, at least-by their formal title. This will make an especially good impression on senior citizens, because you will prove that you aren't one of those "new fanged punks."


5. Discretion: Choose what to share about yourself: forget to tell everyone about that time you went camping and ruptured your appendix, then fell face first into a pile of bug infested leaves-it is rude and will alienate you from the group. Try to withhold from conversations on personal subjects like religion or more disgusting topics like personal medical care. Before you speak, think about the possible impact of what you might say, then imagine its implications in the long run.

6. Humor: Humor can be your most powerful tool or your doom, because everyone has a slightly different sense of humor. What might be hilarious to you might seem disgusting to another, or vice verse. Try to withhold from any jokes that aren't family or dinner table friendly; you can tell those later.

7. Start and End with a Bang: Whoever you are meeting with will remember how you greet them, and then in what manner you left them. If you feel you have trouble with this, practice a few different phrases in the mirror, and introduce elements like: "pleased to meet you," or "honored to make your acquaintance. " Ignore the antiquity of these phrases; it often makes them more memorable.

Monday, April 19, 2010

Ratan Tata and the flat tyre - Lessons in Leadership !!

One of Mr. Ratan N Tata's first assignments was the stewardship of the ailing electronics company in the Tata portfolio - Nelco.

Story goes that a team of senior managers from Nelco was driving to Nasik along with RNT. Halfway into the journey, the car had a flat tyre, and as the driver pulled up, the occupants - including Mr. Tata - got off for a comfort break, leaving the driver to replace the tyre.

Some of the managers welcomed the forced break, as it allowed them a much-needed chance to light up a cigarette. Some used the opportunity to stretch, and smile, and share a joke. And then, one of them suddenly noticed that Mr. Tata was not to be seen, and wondered aloud where Ratan Tata might have vanished.

· Was he behind some bush?
· Had he wandered off inside the roadside dhaba for a quick cup of tea?
· Or was he mingling with some passer-bys, listening to their stories?

None of these, in fact while his colleagues were taking a break, Ratan Tata was busy helping the driver change tyres. Sleeves rolled up, tie swatted away over the shoulder, the hands expertly working the jack and the spanner, bouncing the spare tyre to check if the tyre pressure was ok. Droplets of sweat on the brow, and a smile on the face.

In that moment, the managers accompanying Ratan Tata got a master class in leadership they haven't forgotten.

And that's a moment that the driver of that car probably hasn't forgotten either.

Questions to ask:

When was the last time I rolled up my sleeves to do a task much below my hierarchy?
Do I wait for the big opportunity to showcase my leadership?
Is that big opportunity ever going to come?
Am I trying to manage upwards so much that I lost the feel of the field?



Ideas for action:
· Humility is the essence of success. Be humble and even teach your children to be so.
· To reach the top and remain there, always start from the bottom, else your days at the top will not last long..
· Practice leadership in small things instead of waiting for the big crisis or a major product launch.
· Seek to find opportunities to lead in everyday moments.
· Build your leadership skills one baby step at a time.
· Good day!!

"It is not how much you do, but how much love you put in the doing."